Complaints, Disputes and Discipline Policy

Our Complaints, Disputes and Discipline Policy sets out the process for resolving complaints arising from a breach of the following policies:

  • Safeguarding Children and Young People Policy
  • Member Protection Policy;
  • Competition Manipulation and Sports Gambling Policy;
  • Improper Use of Drugs and Medicines Policy; and
  • Code of Conduct.

Complaints relating to the Safeguarding of Children and Young People and Discrimination of adults on the basis of a Protected Characteristic (race or nationality, disability, sex, age, sexual orientation, and religion can be reported to and investigated by SIA independently.

Complaints relating to all other Member Protection matters, Competition Manipulation and Sports Gambling matters; and Improper Use of Drugs and Medicines matters should be reported to and will be investigated by Shooting Australia’s Chief Operations Officer – Jenni Thom ([email protected] ).


Lodging a Complaint

Below are some simple tips to remember when considering lodging a complaint with Sport Integrity Australia.

  • Anyone can make a complaint.
  • Only complaints relating to alleged breaches of prohibited conduct under the National Integrity Framework can be submitted to Sport Integrity Australia.
  • Complaints can only be actioned if the person who allegedly committed the behaviour is bound by our sport (i.e. they must have agreed to be bound by the policy via membership or agreement).
  • Complaints relating to selections, governance, personal grievances, whistleblower or code of conduct are not covered under the National Integrity Framework. Complaints of this nature should be submitted to Jenni Thom at [email protected] or 0412 535 676.

For more information on what a breach under the National Integrity Framework is, check out the Prohibited Conduct Fact Sheet.

For more information on the Complaints, Disputes and Disciplines Policy check out the Complaints, Disputes and Disciplines Fact Sheet.